Try it now See Zpot through a resident’s eyes — install the app and follow the demo council. Try the app →
NoticesPublic noticesMeeting noticesMinutesCertificatesProof of lifeLicencesVenue bookingProblem reportsBulky wasteCivil protectionSocial supportChristmas hamperEventsSenior activitiesCemeteryRegulationsPublic consultationsSuggestionsAnd much more...NoticesPublic noticesMeeting noticesMinutesCertificatesProof of lifeLicencesVenue bookingProblem reportsBulky wasteCivil protectionSocial supportChristmas hamperEventsSenior activitiesCemeteryRegulationsPublic consultationsSuggestionsAnd much more...

Digital solution for parish councils

The whole parish, in one place.

Notices, meeting announcements, certificate requests and street problem reports, straight to residents’ phones. Publish information and send a notification to the residents who follow the channel.

Shorter queues at the front desk. Less paper. Closer to the people who live in the parish.

Zpot app showing the council’s official channel: notices, online requests and problem reports
Day to day at the council

Parish information, closer to everyone.

Notices pinned to the door, announcements on social media, requests at the front desk and problems reported by phone. With Zpot, the council brings communication, requests and problem reports into a single channel, available on mobile and on the website.

Without Zpot

  • Notices that only reach people who walk past the council door
  • Certificates and requests that require a trip to the front desk during opening hours
  • Problems reported by phone, with no central record or follow-up
  • Important notices lost among social media posts
  • Hard to know how many residents received or read each notice

With Zpot

  • Notices on mobile: public notices, meeting notices and information directly available to residents
  • Online requests: certificates, licences and bookings, at any time, without a trip to the front desk to submit them
  • Organised problem reports: every issue logged with location, photo and status
  • Everything to hand: regulations, minutes, contacts and events always available
  • Track the results: see the reach and reads of every communication
How it works

One channel for the parish. A folder for every topic.

Organise all the council’s information in one place. Zpot takes the council’s notices and documents straight to the phones of people who live and work in the parish.

Create the council’s channel

Set the name, coat of arms, colours and imagery of the parish. Residents join easily with a code or QR code.

Organise the information

Notices, Parish Assembly, Civil Protection, Social Support, Events and Regulations, each topic in its own folder.

Receive requests and problem reports

Certificates, licences, bookings and problem reports are submitted in the app or on the website and organised in one place, ready to handle.

In the app

Public notices on residents’ phones.

Notices stay pinned to the council door. On Zpot they are also available at any time, on each resident’s phone, with a notification whenever there is something new.

  • Notices: decisions, public consultations, water cuts and roadworks
  • Parish Assembly: meeting notices, minutes and members
  • Read tracking: residents can easily see what they haven’t read yet
  • Important information highlighted: anything urgent stays at the top
The council’s public notices folder in the Zpot app
Notice publishing the council’s decisions, open on a phone
Notices

Publish a notice. Get closer to residents.

A water cut, roadworks, a notice of an Assembly meeting or a severe weather warning. Choose the folder, publish and send a notification to the channel’s followers.

Then follow the reads and see the results of each post.

  • PDF, photo, video, link or plain text
  • Send a notification in one click
  • See how many received it and how many have read it
  • Publish from a computer or a phone
admin.zpot.app
The council’s folder tree in the Zpot backoffice
Post analytics
Reach, reads and reactions for a Parish Assembly meeting notice
Online requests

The council front desk, open 24 hours.

Residents can submit requests at any time, from their phone or the council website. Staff receive the forms in a single place, with the details needed to review and handle each request.

Fewer trips to start a request. Better organisation for staff.

✓Proof of residence✓Household composition✓Financial situation ✓Proof of life✓Cohabitation✓Dog licence ✓Venue booking✓Cemetery✓Social support ✓Activity sign-up✓Suggestions to councillors✓Contact the council
Forms tailored to your council.Every parish has its own services. Together we define the requests, questions, required fields and documents needed. The examples above are just some of the possibilities.
Make an online request →
Online requests folder in the app, organised into certificates, licences, social support, activities and cemetery
Proof of residence request form on a phone
For council staff

Every request, in one place.

Requests arrive organised, with date and time. Open a record and you instantly have the resident’s details and what needs doing in front of you.

How many proofs of residence this month? How many social support requests? From which parts of the parish? Have the information gathered and ready to view, without copying data into spreadsheets.

24/7requests open in the app and on the website
Shorter queuesat the front desk
Tailoredforms adapted to your council
Forms
The council’s forms with the number of requests received, in the backoffice
Form editor
Proof of residence form editor in the Zpot backoffice
Problem reports

Spotted a problem in the street? Residents report it in seconds.

A broken street light, a pothole, rubbish piling up or a fallen tree. Residents report it on their phone and the council receives the report with the details submitted, to assess it and arrange a fix.

  • Category and place: lighting, roads, cleaning, green spaces, bulky waste
  • Location on the map: residents can optionally share the coordinates of the spot
  • Photo: the team sees the problem before heading out
  • Follow-up: the status of every report is recorded in the backoffice
Report a problem →
Report a problem form on a phone, with category and locality
Council channel with Report a problem pinned at the top
For councillors

Every problem in the parish, on a map.

Councillors and staff see every reported problem in the backoffice, with its location on the map, category, place and status.

Know what is pending and what has been resolved, where problems cluster and how long it takes, on average, to respond. Information ready to present whenever it’s needed.

On the mapevery report at its exact spot
By statusreceived, in progress and resolved
By placecategories and response times
Problem map
Map of the parish’s reported problems in the backoffice, with the status of each
Analytics
Problem reports analysed by category and by place in the parish
Included in the solution

The council website, always up to date.

Notices published on Zpot also appear on the council website, on an official board that is always up to date. Online requests and problem reports can be made directly on the website, without leaving the page.

Notice board built into the website
What you publish on Zpot also appears on the website
Online requests and problem reports right on the website
Your parish’s imagery, coat of arms and colours
See example website →
jf-zpot.pt
A parish council website with notices, online requests and problem reports
Features

Built for those who serve the parish.

Notices on mobile

Publish information and send the notice straight to residents.

Notice reads

Know how many received and how many have read each communication.

Notices and minutes

Public notices, meeting notices, minutes and regulations always available.

Online requests

Certificates, licences, bookings and social support, without queues.

Problems on a map

Reported problems with place, photo and resolution status.

Civil protection

Severe weather and emergency alerts on the phones of channel followers.

Publish from your phone

Update parish information wherever you are.

Your parish’s identity

Use your parish’s coat of arms, colours and photos.

QR code access

Put a QR code at the front desk and on notices to make joining easy.

Request analytics

View requests and problem reports by type, place and period.

In the browser too

People without the app can view the channel on the council website or in a browser.

Everything is recorded

Every communication and every request is stored with date and time.

Civil protection

When it’s urgent, information has to get through fast.

A severe weather warning, a closed road, a period of high fire risk or guidance from the authorities. The council publishes the alert and channel followers can receive a notification on their phone.

  • Weather and emergency alerts
  • Road closures and areas to avoid
  • Meeting points and emergency contacts
  • Information that also reaches people living far from the centre
Manage from the app

Publish from wherever you are. No need to wait for a computer.

Whoever manages the channel has everything on their phone. In the Zpot app, councillors and staff can create folders, publish notices and send notifications straight from the field — at a worksite, a parish event or an emergency.

In the office, work in the backoffice. Out and about, carry on in the app. Same channel, always up to date.

1

Take the photo or open the PDF

A closed road, a signed notice or an event poster. Open the file straight on your phone.

2

Choose the folder and publish

PDF, photo, text message, link or YouTube video. Pick the right folder, publish and send the notification.

3

Track who has read it

Residents receive the information on the channel. Then see how many people received it and how many have read it.

Managing the council channel’s content in the Zpot app
Manage the channel’s contentCreate, edit, move and delete folders and posts right from the app.
New post in the app: PDF document, text message, photo, link or video
Publish a PDF, photo, text, link or videoPublish different types of content without needing a computer.
Creating a folder in the council’s channel from the app
Create and organise foldersKeep parish information organised and easy to find.
Channel analytics in the app: followers, reads and reactions
See reach and readsFollow the channel’s followers and the most-read posts.
The council doesn’t have to wait to communicate.Publish and update information from the field, without depending on a computer.
Try it now

See Zpot the way your residents do.

We’ve created a demo parish council so you can try Zpot in practice. Join the channel, browse the notices, open a meeting notice and try the online requests and problem reporting.

  1. Install the Zpot appIt’s free and available on Google Play and the App Store.
  2. Follow the demo channelScan the QR code or enter the access code:
    juntazpot
  3. Try it as a residentRead the notices, open the minutes, request a proof of residence or report a problem — exactly as a resident would.
Junta de Freguesia Zpot Demo channel
QR code for the Junta de Freguesia Zpot demo channel
Scan with the Zpot app
Or use the code
juntazpot
Get started in 4 steps

Your parish, closer to everyone.

We get to know your council

We talk about your services, the most common requests and how the council communicates with residents today.

We set up your channel

We create the channel with your parish’s identity, organise the folders and set up the forms you need.

Spread the word

Put the QR code at the front desk, on notices, in the newsletter and on social media. Residents join the channel easily.

Day to day

Publish notices, receive requests and problem reports, and keep the parish informed.

Promotional poster included

A poster ready to print and put up.

Every council receives a personalised poster with the QR code and the channel access code. Residents scan it and go straight to the parish channel.

At the front desk and on the notice board
In cafés, clubs and community spaces
In the newsletter, on the council website and on social media
With the parish name and links to the app stores
Printable poster with the QR code and access code for the Junta de Freguesia Zpot channel
Frequently asked questions

Common questions

Do residents have to pay or create an account?

No. The app is free for residents. They can access the council’s channel with the access code or the QR code.

What about people who don’t use a smartphone or install the app?

The channel can be viewed in a browser and embedded in the council website. Notices stay pinned to the council door, as always. Zpot adds a communication channel without replacing the usual ones.

Does it replace the management software the council already uses?

No. You can keep using the tools you already have for accounts, paperwork and the front desk. Zpot brings together communication with residents, online requests and problem reports.

Can residents request certificates online?

Yes. Residents fill in the request on their phone or the website and staff receive it with the details submitted, the date and the time. The council handles the request and lets the resident know when the document is ready to collect.

How do problem reports work?

Residents choose the category, give the place, describe the problem and add a photo. If they wish, they can also share their location. The council tracks the status of every report and sees them all on the parish map.

Can I see who has viewed a piece of information?

Yes. For each post, you can see how many people received it and how many have read it.

Who sets up the channel?

We can hand over the channel ready to use, with your parish’s identity, folders and forms set up. After that, your team can manage the channel and publish information on its own.

See Zpot in action

Your parish, closer to every resident.

See Zpot in action on the demo parish council and find out how you can bring the council’s information and services to every resident.

Contact

Talk to the Zpot team.

Want to know how Zpot could work for your council? Get in touch and book a demo.

Email
support@zpot.app
Phone
+351 914 055 324Call to a Portuguese mobile network
Book a demo →
See the council